V I K I A I

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imgProject Info

  • Company: Saas 4 Us
  • Category: AI Automation
  • Start: 15/08/2024
  • Impact: Highly effective
  • Satisfaction range: High

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Project Design & Strategy

We develop a custom AI strategy to optimize your business operations and enhance customer interactions. From data analysis to machine learning, we ensure seamless integration and efficient automation.

Additionally, real-time connection with the companys database ensured that information was always up-to-date, significantly improving efficiency in managing frequent inquiries and reducing the need for human intervention.

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AI Integration

One of Viki AI’s biggest differentiators is its adaptability to any industry. In this project, the company expanded its use of AI beyond basic support, integrating it into sales processes, lead generation, and social media customer service.

The ability of Viki AI to operate on multiple platforms, such as WhatsApp and business websites, allowed the company to maintain seamless communication with customers across all channels. Additionally, the integration of real-time analytics provided strategic data to improve decision-making and anticipate market needs.

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Our working process

Viki AI streamlines customer service automation through three essential steps. From configuring your chatbot to customizing its responses and ensuring ongoing support, we provide a seamless and efficient integration process. Our goal is to help businesses enhance customer interactions, reduce response times, and optimize operational efficiency with minimal effort.

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Setup Chatbot

Customize Viki AI to fit your business needs and connect it to WhatsApp or your website in minutes.

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Train Your Bot

Upload data, define responses, and let Viki AI learn from past interactions to enhance customer service.

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Client Support

Our team is available to ensure Viki AI operates at peak performance at all times.

Results & impact

Companies that implement Viki AI gain a significant advantage by automating customer interactions and optimizing their workflows. With real-time data analysis, seamless integration with business platforms, and AI-driven personalization, businesses can enhance operational efficiency while providing a superior customer experience. Here are some key benefits:

  • 90% faster response times.
  • Automated frequent inquiries with no human intervention.
  • Higher customer satisfaction and optimized resources.